Information We Collect

We collect several types of information to provide and improve our services

• Personal Information: This includes information you provide directly to us when you create an account, place an order, or contact us. Examples include your name, email address, contact number, and payment information.
• Payment Information: To process transactions, we collect payment details such as credit/debit card information or information related to other payment methods (e.g., bKash, Rocket, Nagad, Upay, Cellfin).
• Log Data/Technical Information: When you interact with our website, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages visited, and access times.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the website, and gather demographic information.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Maintaining Services: To deliver the services you request, process transactions, manage your account, and provide customer support.
• Improving and Personalizing User Experience: To understand how you use our website and services, personalize your experience, and optimize our offerings.
• Communication: To communicate with you about your account, orders, updates, and promotional offers.
• Security: To detect, prevent, and address fraud, security risks, and other unauthorized activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and analytics providers. These providers are obligated to protect your information.
• Business Transactions: If SMM Star Pro is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
• Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others.
• With Your Consent: We may share your information with third parties with your explicit consent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption technologies to protect sensitive data during transmission.
• Secure Storage: Storing your data on secure servers with restricted access.
• Regular Security Assessments: Conducting regular security audits and vulnerability assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:.

• Access: You may have the right to access the personal information we hold about you.
• Correction: You may have the right to correct any inaccurate or incomplete personal information.
• Deletion: You may have the right to request the deletion of your personal information.
• Objection: You may have the right to object to the processing your personal information.
• Restriction: You may have the right to restrict the processing of your personal information.
• Data Portability: You may have the right to receive your personal information in a portable format.

To exercise these rights, don't hesitate to contact us using the contact information provided below. We will respond to your request by applicable laws.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.